The standard for custom AI in call center QA auditing and sales coaching.

We design, build, and deploy tailored AI systems for operations, sales, and customer teams with enterprise-grade delivery from strategy through production.

Custom architectureProduction hardeningMeasurable business outcomes

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How we work, recent projects, and featured systems

Companies we've worked with

How we work

A proven delivery process designed for lean teams: validate quickly, deploy safely, and continuously improve quality and cost.

Discovery + baseline

We map your workflow, data constraints, and current performance so pilot impact can be measured clearly.

Pilot + instrumentation

We ship quickly with evaluation hooks, human review controls, and operational logging from day one.

Production hardening

We implement permissions, fallback paths, and integration points so the system holds up in real operations.

Iteration + scale

We continuously improve quality and cost using real call outcomes, QA feedback, and coaching data.

Recently completed projects

Recent production systems showing how teams apply AI for quality, coaching, and training workflows.

Call Center AI Auditing

Automated QA scoring and policy checks across every call with manager-ready escalation reasons.

Abstract coaching dashboard graphic with call score bars

Instant Sales Coaching & Feedback

Post-call stage scoring and coaching notes delivered in minutes so reps can adjust while deals are still active.

Abstract training simulation graphic showing conversation branches

Live AI Roleplay For Training

Scenario-based rep simulations that score responses in real time and surface targeted coaching moments.

Featured AI system builds

Interactive bare-bones previews of the workflows we deploy most often: call QA auditing and sales call coaching.

AI Call Auditing for QA

Manual call reviews miss coaching opportunities and compliance risks when QA teams can only sample a small share of calls.

Explore our AI call auditing service details

System flow

01Ingest transcripts
02Analyze conversation
03Score against QA rubric
04Route findings to manager

Stack highlights

Transcript ingestionRubric scoringPolicy checksFlagged momentsSupervisor dashboard

Representative outcomes

Calls auto-reviewed

92%

QA turnaround

3.4x faster

Critical misses

-41%

Representative pilot outcomes; results vary by team/process.

QA rubric explorer

Selected category

Greeting and empathy

Score91/100

Flagged call reasons

Strong opening language and clear intent set within the first 20 seconds.
Rep acknowledged customer frustration before moving into troubleshooting.

Resources

Learn how we hire, how we work, and the standards we hold while building production AI systems for ambitious teams.

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Careers @ Tenre

Open roles across engineering, AI product, client delivery, and growth for people who ship high-impact systems.

Performance coaching dashboard used to represent culture at Tenre

Culture @ Tenre

How we operate: fast iteration, and production-first execution with uncompromising quality standards.

Ready to pressure-test your next AI workflow?

We can help you define and ship a practical pilot with measurable outcomes and clear ownership.

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